North American Shipping Guidelines

All shipments should be coordinated with our third-party logistics provider: Robinson Managed Solutions (RMS) | Phone: 1-800-967-9619 | Email: [email protected]

 

RMS Customer Platform (Navisphere)

Log in at C.H. Robinson 

Use Navisphere 2.0 to Book Purchase Orders and Create Manual Order.

  • Book Purchase Order: Use the “Book Purchase Order” function to draw from open Purchase Orders to schedule shipments. ASN’s will automatically be sent on your behalf once the carrier picks up. Refer to the TMC Navisphere 2.0 Book PO User Guide for step-by-step instructions.
  • Create Order: Use the “Create Order” function to manually schedule shipments. This method should only be used with Oshkosh approval and does not trigger ASNs. ASN submission will need to take place manually. Refer to the TMC Navisphere Manual Order Creation User Guide for step-by-step instructions.

Training Video Available

For assistance using Book Purchase Order, please contact: [email protected]

 

RMS Customer Platform (Navisphere) Shipment Modes and Rules

  • Small Parcel (<150 lbs):
    • RMS should only be used for U.S. to U.S. shipments
    • Must be entered in RMS Customer Platform (Navisphere) by 12 PM local time for same day pick up
    • Must be less than 150 lbs. and non-palletized
  • LTL (150–12,000 lbs):
    • Must be palletized and less than 20ft of trailer space
    • Book in RMS Customer Platform (Navisphere) 24–48 hrs in advance of desired pick-up time
  • Truckload (>12,000 lbs or >20ft of trailer space):
    • Supplier responsible for equipment type selection
    • Book in RMS Customer Platform (Navisphere) with minimum 24 hrs, preferably 48 hrs in advance of desired pick-up time  

 

Bill of Lading (BOL) Requirements

Each BOL / Air Waybill must include:

  • Purchase order number
  • Part number(s) and description
  • Skid count, weight, and dimensions
  • Complete origin and destination addresses

 

Freight Billing Instructions

Shipments move on a ‘Freight Collect’ or ‘Third Party Collect’ basis unless otherwise instructed.

The BILL-TO field must read:
(Insert Business Unit Name) / Oshkosh Corporation
c/o Cass Information Systems
PO Box 17632, St. Louis, MO 63178-7632

Note: Charges added to parts invoices without Corporate Logistics approval will not be paid.

For assistance with Freight Pay, please contact: [email protected]

 

Expedited Shipments

All expedite shipments require prior approval from the Business Unit’s Purchasing Department.

For all expedited Air and Ground shipments you will be required to provide:

  • Origin/destination addresses with contact info
  • Ready time
  • Shipping hours
  • Skid count
  • Weight/Dimensions
  • Product description